Here is our refund policy for your further reference. Back to your refund request, if there is a technical issue that could not be resolved within 7 days after purchase, we would offer a refund. Thanks for your feedback anyway, we'll keep improving and then bring a better experience for our users.
This is the reason our support may ask you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason we may need some time to investigate the problem and didn't make a response immediately. Recoverit team always values customers’ user experience and we are always aiming at improving the performance of this software. I understand your feeling, and it would be very depressing when you are unable to repair files in the way you expected. Reply from Wondershare Recoverit May 31, 2023
#DOES RECOVERIT WORK SOFTWARE#
It is our ultimate pursuit that users can use our software happily! So, I hope you will consider giving us a chance to clarify the matter you might encounter, thanks again! Could we confirm if you are encountering a problem during the use of this software? If so, would you please send us your contact email or order number after receiving an invitation from Trustpilot? We'll look into it further and then provide a solution or suggestions in a targeted manner.
Our team is always working hard to ensure that every product we offer meets the highest standards of quality, reliability, and innovation, and this is the reason we can get positive reviews from our loyal users. Kindly note that the rating will fluctuate over time, so the rating you see on our website may not be the same as the rating on the current Trustpilot. Regarding the warning at the top of this page, we've contacted Trustpilot and appealed to it, and they are still investigating and monitoring it and promise for us to solve it as earlier as possible. In line with your concerns, we'd like to explain them one by one in more detail, and hopefully, it makes things clear and help you. Thanks for taking the time to write a review for us. Reply from Wondershare Recoverit May 25, 2023 Knowing you've already contacted us, could you please send us the ticket number or your order number after receiving an invitation from Trustpilot? So that we can address your concern in a targeted manner. Knowing you were encountering a problem, we desperately hope to fix it, and this is the reason our support might invite you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason our support might explain more details regarding our refund policy according to your actual situation and didn't process a refund in the first place. We accept a refund request if the customer encounters a technical or compatible issue that is unable to be solved within 7 days. We'll keep improving and bring a better experience for each user. I understand that it is very important for users to get help timely when he/she has trouble using the product. Our opinion cannot be bought.Reply from Wondershare Recoverit Updated 6 days ago XDA will never compromise its journalistic integrity by accepting money to write favorably about a company, or alter our opinions or views in any way. Sponsored content, advertising and XDA Depot are managed by a separate team entirely.
While you might see sponsored content (which will always be labeled as such) alongside Portal content, the Portal team is in no way responsible for these posts.
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Our sponsors help us pay for the many costs associated with running XDA, including server costs, full time developers, news writers, and much more. We thank Wondershare for sponsoring this post. The sooner you run a scan, the higher your chances of recovery are.
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If you've experienced data loss, it is recommended that you download Recoverit and run a scan as soon as possible. It’s a very simple and effective tool and will be very useful in a desperate situation like this. Recoverit will help you create a bootable USB drive that will allow you to access the files on a crashed computer. With the Crashed Computer Recovery feature, you can rescue your data from a crashed system.
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